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Digital aide for the crisis : Date:

The Gelsenkirchen-based company XignSys has developed an app to relieve local authorities in the corona crisis and serve as a contact point for citizens. The app “FlatCurve” is currently being tested in the Rhein-Kreis Neuss and is expected to be available to all citizens in seven languages from mid-June.

Two hands holding a tablet, the screen shows a doctor in video chat
The “FlatCurve” app offers users advice and assistance, for instance in the “digital waiting room”. © Adobe Stock / Rido

XignSys GmbH is part of the ruhrvalley network, which is funded by the BMBF in the FH-Impuls funding line. The company usually develops software solutions for the e-government sector. When the Corona crisis broke out, however, digitisation in the municipal offices came to a standstill, as the staff were deployed elsewhere to deal with the crisis.

The Gelsenkirchen-based company therefore had the idea of providing support to local authorities and citizens via app. Employees of local authorities and health authorities as well as citizens can register on the platform. FlatCurve is not designed to track cases and contacts, but primarily serves the exchange and dissemination of reliable information. The app offers direct contact to health services to deal with medical problems - including mental health issues - and is designed to help prioritise suspected cases. In a “virtual waiting room”, users can get advice and help via video chat.

The website of the ruhrvalley network has published a detailed interview with Markus Hertlein, founder of XignSys GmbH, about the app and its functions:
Link to the interview with Markus Hertlein